{"id":8175,"date":"2021-09-14T13:48:38","date_gmt":"2021-09-14T11:48:38","guid":{"rendered":"https:\/\/inkubaator.tallinn.ee\/?post_type=events&p=8175"},"modified":"2021-09-28T14:08:36","modified_gmt":"2021-09-28T12:08:36","slug":"klientide-moistmise-abc-ja-vaartuspakkumise-loomine","status":"publish","type":"events","link":"https:\/\/inkubaator.tallinn.ee\/en\/events\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/","title":{"rendered":"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine"},"content":{"rendered":"
\n
\n
\n
\n

Kui ha\u0308sti tunned sa oma kliente ja tead, mis neile on oluline?<\/strong><\/p>\n

Turule tulles vo\u0303ib juhtuda, et tehakse toode-teenus, mis ei ko\u0303neta nii nagu planeeritud. Po\u0303hjus \u2013 ei ra\u0308a\u0308gita (potentsiaalsete) klientidega enne piisavalt vo\u0303i toode\/teenus ei toimi oodatud viisil. Ei saada aru klientide vajadusest ja harjumustest.<\/p>\n

\n
\n
\n
\n

Koolitaja Mari Arnover jagab la\u0308bi praktiliste na\u0308idete lihtsaid to\u0308o\u0308riistu ja nippe, kuidas na\u0308ha enda bra\u0308ndi la\u0308bi kliendi silmade ja seela\u0308bi luua klientidega tugev suhe.<\/p>\n

 <\/p>\n

\n
\n
\n
\n

Koolitusel tulevad arutlusele j\u00e4rgmised teemad:<\/strong><\/p>\n

    \n
  • Kes on sinu kliendid? Sihtru\u0308hmad? Mis on persoona?<\/li>\n
  • Kuidas aru saada mida klient tahab, kui ta veel isegi ei tea?<\/li>\n
  • Mida sina arvad, e tkliendid vajavad?<\/li>\n
  • Mida tegelikult kliendid vajavad ja mis probleemi nad lahendavad?<\/li>\n
  • Mida Sinu kliendid va\u0308a\u0308rtustavad ja mille eest on nad valmis (lisaks) maksma?<\/li>\n
  • Kuidas klientidelt ausat tagasisidet saada?<\/li>\n
  • Milliseid to\u0308o\u0308riistu millal kasutada?<\/li>\n
  • Milliseid ku\u0308simusi tasub ku\u0308sida, milliseid ei tasu?<\/li>\n
  • Kuidas kujundada va\u0308a\u0308rtuspakkumine klienditagasiside baasil (potentsiaalsete ja olemasolevate klientide tagasiside).<\/li>\n<\/ul>\n

     <\/p>\n<\/div>\n

    Koolituse viib l\u00e4bi Mari Arnover,\u00a0<\/strong>kes on\u00a0ettevo\u0303tja ning kelle kirg on a\u0308riarendus, suure pildi na\u0308gemine. Teda inspireerivad inimesed ja nende tegelikest vajadustest aru saamine. Missiooniks on aidata korrastada ettevo\u0303tte bra\u0308ndi ja kasutajakogemust, et tekiks rohkem teenuseid ja tooteid, mida inimestel on vaja ja mida nad fa\u0308nnavad.<\/p>\n

    \n
    \n
    \n
    \n

    Maril on 15-aastane pagas turundaja ja teenusedisainerina nii teenuse pakkuja kui tellijana, palgato\u0308o\u0308taja kui ettevo\u0303tjana. Viimaste aastatega on ta keskendunud kliendiuuringutele ning pakub oma kogemusi mentorina. Rohkem infot www.kliendiuuringud.ee<\/p>\n

     <\/p>\n

    Osalustasu:<\/strong><\/p>\n

    Loomeinkubaatori, Tartu LMK ja Tehnopoli inkubantidele tasuta.<\/p>\n

    Loomeinkubaatori vilistlastele, TDH disaineritele, Kaubandust\u00f6\u00f6stuskoja liikmetele, Tartu LMK vilistlastele, EFF disaineritele ja Veebimajutuse liikmetele soodushind 20\u20ac+km<\/p>\n

    K\u00f5ik teised ettev\u00f5tted ja eraisikud 25\u20ac+km<\/p>\n

    Formaat: webinar<\/strong><\/p>\n

    K\u00e4esolev seminar on toetatud projekti \u201cLoomemajanduse ettev\u00f5tete konkurentsiv\u00f5ime, j\u00e4tkusuutlikkuse, ekspordiv\u00f5imekuse ja teiste majandussektoritega koost\u00f6\u00f6 arendamine 2020-2021\u201d (EU53522) raames. Seminaril osalemine on osalevatele ettev\u00f5tetele k\u00e4sitletav v\u00e4hese t\u00e4htsusega abi saamisena.<\/i><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":8176,"template":"","meta":{"_acf_changed":false},"event-category":[],"class_list":["post-8175","events","type-events","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nKlientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine - Tallinna Ettev\u00f5tlusinkubaator<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine - Tallinna Ettev\u00f5tlusinkubaator\" \/>\n<meta property=\"og:description\" content=\"Kui ha\u0308sti tunned sa oma kliente ja tead, mis neile on oluline? Turule tulles vo\u0303ib juhtuda, et tehakse toode-teenus, mis ei ko\u0303neta nii nagu planeeritud. Po\u0303hjus \u2013 ei ra\u0308a\u0308gita (potentsiaalsete) klientidega enne piisavalt vo\u0303i toode\/teenus ei toimi oodatud viisil. Ei saada aru klientide vajadusest ja harjumustest. Koolitaja Mari Arnover jagab la\u0308bi praktiliste na\u0308idete lihtsaid to\u0308o\u0308riistu ja nippe, kuidas na\u0308ha enda bra\u0308ndi la\u0308bi kliendi silmade ja seela\u0308bi luua klientidega tugev suhe.   Koolitusel tulevad arutlusele j\u00e4rgmised teemad: Kes on sinu kliendid? Sihtru\u0308hmad? Mis on persoona? Kuidas aru saada mida klient tahab, kui ta veel isegi ei tea? Mida sina arvad, e\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/\" \/>\n<meta property=\"og:site_name\" content=\"Tallinna Ettev\u00f5tlusinkubaator\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-28T12:08:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2021\/09\/Koolituste-kujundus_BANNER-6.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/\",\"url\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/\",\"name\":\"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine - Tallinna Ettev\u00f5tlusinkubaator\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Koolituste-kujundus_BANNER-6.jpg\",\"datePublished\":\"2021-09-14T11:48:38+00:00\",\"dateModified\":\"2021-09-28T12:08:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/#primaryimage\",\"url\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Koolituste-kujundus_BANNER-6.jpg\",\"contentUrl\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Koolituste-kujundus_BANNER-6.jpg\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/sundmused\\\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/#website\",\"url\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/\",\"name\":\"Tallinna Ettev\u00f5tlusinkubaator\",\"description\":\"Loo enda edulugu\",\"publisher\":{\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/#organization\",\"name\":\"Tallinna Ettev\u00f5tlusinkubaator\",\"url\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/favicon.webp\",\"contentUrl\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/wp-content\\\/uploads\\\/2024\\\/08\\\/favicon.webp\",\"width\":512,\"height\":512,\"caption\":\"Tallinna Ettev\u00f5tlusinkubaator\"},\"image\":{\"@id\":\"https:\\\/\\\/inkubaator.tallinn.ee\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine - Tallinna Ettev\u00f5tlusinkubaator","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/","og_locale":"en_US","og_type":"article","og_title":"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine - Tallinna Ettev\u00f5tlusinkubaator","og_description":"Kui ha\u0308sti tunned sa oma kliente ja tead, mis neile on oluline? Turule tulles vo\u0303ib juhtuda, et tehakse toode-teenus, mis ei ko\u0303neta nii nagu planeeritud. Po\u0303hjus \u2013 ei ra\u0308a\u0308gita (potentsiaalsete) klientidega enne piisavalt vo\u0303i toode\/teenus ei toimi oodatud viisil. Ei saada aru klientide vajadusest ja harjumustest. Koolitaja Mari Arnover jagab la\u0308bi praktiliste na\u0308idete lihtsaid to\u0308o\u0308riistu ja nippe, kuidas na\u0308ha enda bra\u0308ndi la\u0308bi kliendi silmade ja seela\u0308bi luua klientidega tugev suhe.   Koolitusel tulevad arutlusele j\u00e4rgmised teemad: Kes on sinu kliendid? Sihtru\u0308hmad? Mis on persoona? Kuidas aru saada mida klient tahab, kui ta veel isegi ei tea? Mida sina arvad, e\u2026","og_url":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/","og_site_name":"Tallinna Ettev\u00f5tlusinkubaator","article_modified_time":"2021-09-28T12:08:36+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2021\/09\/Koolituste-kujundus_BANNER-6.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/","url":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/","name":"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine - Tallinna Ettev\u00f5tlusinkubaator","isPartOf":{"@id":"https:\/\/inkubaator.tallinn.ee\/#website"},"primaryImageOfPage":{"@id":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/#primaryimage"},"image":{"@id":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/#primaryimage"},"thumbnailUrl":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2021\/09\/Koolituste-kujundus_BANNER-6.jpg","datePublished":"2021-09-14T11:48:38+00:00","dateModified":"2021-09-28T12:08:36+00:00","breadcrumb":{"@id":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/#primaryimage","url":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2021\/09\/Koolituste-kujundus_BANNER-6.jpg","contentUrl":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2021\/09\/Koolituste-kujundus_BANNER-6.jpg","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/inkubaator.tallinn.ee\/sundmused\/klientide-moistmise-abc-ja-vaartuspakkumise-loomine\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/inkubaator.tallinn.ee\/"},{"@type":"ListItem","position":2,"name":"Klientide m\u00f5istmise ABC ja v\u00e4\u00e4rtuspakkumise loomine"}]},{"@type":"WebSite","@id":"https:\/\/inkubaator.tallinn.ee\/#website","url":"https:\/\/inkubaator.tallinn.ee\/","name":"Tallinna Ettev\u00f5tlusinkubaator","description":"Loo enda edulugu","publisher":{"@id":"https:\/\/inkubaator.tallinn.ee\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/inkubaator.tallinn.ee\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/inkubaator.tallinn.ee\/#organization","name":"Tallinna Ettev\u00f5tlusinkubaator","url":"https:\/\/inkubaator.tallinn.ee\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/inkubaator.tallinn.ee\/#\/schema\/logo\/image\/","url":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2024\/08\/favicon.webp","contentUrl":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2024\/08\/favicon.webp","width":512,"height":512,"caption":"Tallinna Ettev\u00f5tlusinkubaator"},"image":{"@id":"https:\/\/inkubaator.tallinn.ee\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/inkubaator.tallinn.ee\/en\/wp-json\/wp\/v2\/events\/8175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inkubaator.tallinn.ee\/en\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/inkubaator.tallinn.ee\/en\/wp-json\/wp\/v2\/types\/events"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inkubaator.tallinn.ee\/en\/wp-json\/wp\/v2\/media\/8176"}],"wp:attachment":[{"href":"https:\/\/inkubaator.tallinn.ee\/en\/wp-json\/wp\/v2\/media?parent=8175"}],"wp:term":[{"taxonomy":"event-category","embeddable":true,"href":"https:\/\/inkubaator.tallinn.ee\/en\/wp-json\/wp\/v2\/event-category?post=8175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}