{"id":28120,"date":"2026-11-05T23:18:43","date_gmt":"2026-11-05T21:18:43","guid":{"rendered":"https:\/\/inkubaator.tallinn.ee\/?post_type=events&#038;p=28120"},"modified":"2026-11-05T23:21:24","modified_gmt":"2026-11-05T21:21:24","slug":"muuk-arikliendile-4","status":"publish","type":"events","link":"https:\/\/inkubaator.tallinn.ee\/en\/events\/muuk-arikliendile-4\/","title":{"rendered":"M\u00fc\u00fck \u00e4rikliendile"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Edukas \u00e4rikliendim\u00fc\u00fck algab \u00f5igete klientide leidmisest, oskuslikust kontaktide loomisest ja kliendi vajaduste m\u00f5istmisest. Koolitus annab osalejatele praktilise ja s\u00fcsteemse l\u00e4henemise \u00e4riklientidele m\u00fc\u00fcmiseks: alates ideaalkliendi m\u00e4\u00e4ratlemisest ja esimese kontakti loomisest kuni tulemusliku m\u00fc\u00fcgivestluse juhtimise ning m\u00fc\u00fcgit\u00f6\u00f6 eesm\u00e4rgistamise ja m\u00f5\u00f5tmiseni.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Koolitus on jagatud p\u00f5hiteemadeks :<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>\u00c4rikliendim\u00fc\u00fcgi protsess ja ideaalkliendi m\u00e4\u00e4ratlemine<\/strong><\/li>\n\n\n\n<li><strong>Uute \u00e4rikliendikontaktide loomine: LinkedIn, e-post ja k\u00fclmk\u00f5ned<\/strong><\/li>\n\n\n\n<li><strong>Kliendi vajaduste v\u00e4ljaselgitamine ja tulemusliku m\u00fc\u00fcgivestluse juhtimine<\/strong><\/li>\n\n\n\n<li><strong>M\u00fc\u00fcgit\u00f6\u00f6 organiseerimine, eesm\u00e4rgid, KPI-d ja AI kasutamine m\u00fc\u00fcgis<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Koolitus on praktilise \u00fclesehitusega ning iga teema juures saavad osalejad t\u00f6\u00f6tada oma ettev\u00f5tte n\u00e4idetega. L\u00e4bi t\u00f6\u00f6lehtede, paaris- ja grupiharjutuste ning rollim\u00e4ngude arendatakse kontaktiv\u00f5tu s\u00f5numeid, harjutatakse kliendivestlusi ja koostatakse m\u00fc\u00fcgitegevuste plaan. Lisaks katsetatakse AI-t\u00f6\u00f6riistu, mis aitavad m\u00fc\u00fcgit\u00f6\u00f6d ette valmistada, anal\u00fc\u00fcsida ja t\u00f5hustada. Koolituse l\u00f5puks on igal osalejal esmane \u00fclevaade oma ettev\u00f5tte m\u00fc\u00fcgiprotsessist, konkreetne kontaktiv\u00f5tu tegevusplaan ning lihtne m\u00fc\u00fcgieesm\u00e4rkide ja KPI-de j\u00e4lgimise raamistik.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Koolituse viib l\u00e4bi Katrin Kiviselg,\u00a0<\/strong>kes on t\u00f5eline m\u00fc\u00fcgimaailma ekspert ja kellel on mitmek\u00fclgne kogemus erinevate ettev\u00f5tete m\u00fc\u00fcgit\u00f6\u00f6 ja \u00e4risuhtluse valdkonnas. Ta on n\u00f5ustanud \u00fcle kahek\u00fcmne Eesti startup ettev\u00f5tte ning aidanud neil luua tugevaid m\u00fc\u00fcgistruktuure ja -strateegiaid (Nt: Arbonics, Montonio, MeetFrank, VokBikes).\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Katrini kogemused erinevate ettev\u00f5tete ja projektidega on andnud talle hindamatu teadmiste pagasi m\u00fc\u00fcgit\u00f6\u00f6 valdkonnas. Ta on esinenud mitmetel konverentsidel, n\u00e4iteks Turundus-M\u00fc\u00fck-V\u00e4rbamine (<em>online<\/em>), kus oli 1000+ vaatajat. Seal ta jagas oma teadmisi ja parimaid praktikaid m\u00fc\u00fcgivaldkonnas, pakkudes osalejatele praktilisi juhiseid ja n\u00f5uandeid. Katrin on lektor EBS-s, kus annab loengut \u201cProfessional Sales\u201d.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Koolitus toimub<strong> Ettev\u00f5tlusinkubaatoris kohapeal<\/strong> (Poldri 3\/1) ning soovi korral saab osaleda ka veebi teel. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Osalustasu:\u202f&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ettev\u00f5tlusinkubaatori inkubantidele tasuta\u202f\u00a0<\/li>\n\n\n\n<li>Ettev\u00f5tetele ja eraisikutele 40\u20ac+km\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><em>PS!\u202fKoolitus\u202fon\u202fosa\u202fterviklikust\u202fsarjast ja suunatud eelk\u00f5ige programmis osalevatele ettev\u00f5<\/em>tetele.<\/p>\n","protected":false},"featured_media":28121,"template":"","meta":{"_acf_changed":false},"event-category":[282],"class_list":["post-28120","events","type-events","status-publish","has-post-thumbnail","hentry","event-category-pohikoolitus"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>M\u00fc\u00fck \u00e4rikliendile - Tallinna Ettev\u00f5tlusinkubaator<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inkubaator.tallinn.ee\/sundmused\/muuk-arikliendile-4\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00fc\u00fck \u00e4rikliendile - Tallinna Ettev\u00f5tlusinkubaator\" \/>\n<meta property=\"og:description\" content=\"Edukas \u00e4rikliendim\u00fc\u00fck algab \u00f5igete klientide leidmisest, oskuslikust kontaktide loomisest ja kliendi vajaduste m\u00f5istmisest. Koolitus annab osalejatele praktilise ja s\u00fcsteemse l\u00e4henemise \u00e4riklientidele m\u00fc\u00fcmiseks: alates ideaalkliendi m\u00e4\u00e4ratlemisest ja esimese kontakti loomisest kuni tulemusliku m\u00fc\u00fcgivestluse juhtimise ning m\u00fc\u00fcgit\u00f6\u00f6 eesm\u00e4rgistamise ja m\u00f5\u00f5tmiseni. Koolitus on jagatud p\u00f5hiteemadeks : Koolitus on praktilise \u00fclesehitusega ning iga teema juures saavad osalejad t\u00f6\u00f6tada oma ettev\u00f5tte n\u00e4idetega. L\u00e4bi t\u00f6\u00f6lehtede, paaris- ja grupiharjutuste ning rollim\u00e4ngude arendatakse kontaktiv\u00f5tu s\u00f5numeid, harjutatakse kliendivestlusi ja koostatakse m\u00fc\u00fcgitegevuste plaan. Lisaks katsetatakse AI-t\u00f6\u00f6riistu, mis aitavad m\u00fc\u00fcgit\u00f6\u00f6d ette valmistada, anal\u00fc\u00fcsida ja t\u00f5hustada. 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