{"version":"1.0","provider_name":"Tallinna Ettev\u00f5tlusinkubaator","provider_url":"https:\/\/inkubaator.tallinn.ee\/en\/","title":"V\u00e4\u00e4rtuspakkumine ja kliendiuuring - Tallinna Ettev\u00f5tlusinkubaator","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"OgeNVIMldg\"><a href=\"https:\/\/inkubaator.tallinn.ee\/en\/events\/vaartuspakkumine-ja-kliendiuuring\/\">V\u00e4\u00e4rtuspakkumine ja kliendiuuring<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/inkubaator.tallinn.ee\/en\/events\/vaartuspakkumine-ja-kliendiuuring\/embed\/#?secret=OgeNVIMldg\" width=\"600\" height=\"338\" title=\"&#8220;V\u00e4\u00e4rtuspakkumine ja kliendiuuring&#8221; &#8212; Tallinna Ettev\u00f5tlusinkubaator\" data-secret=\"OgeNVIMldg\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/inkubaator.tallinn.ee\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2026\/03\/Kaili-Kallas.png","thumbnail_width":1080,"thumbnail_height":658,"description":"Selleks, et arendada tooteid ja teenuseid, mis pakuvad klientidele p\u00e4riselt v\u00e4\u00e4rtust, tuleb m\u00f5ista nende vajadusi ja kogemusi. Koolituse eesm\u00e4rk on tutvustada kliendiuuringute p\u00f5him\u00f5tteid ning anda baasteadmised nende planeerimiseks, l\u00e4biviimiseks ja tulemuste kasutamiseks toote \/ teenuse arendamisel ja v\u00e4\u00e4rtuspakkumise t\u00e4psustamisel. Koolituse teemad: Koolituse viib l\u00e4bi Kaili Kallas. Kaili on osalenud teenusedisainerina sadades erinevates projektides, ta omab \u00fcle k\u00fcmne aasta kogemust nii avaliku kui ka erasektori teenuste kujundamisel ja t\u00e4iustamisel. Sealhulgas projektid selliste ettev\u00f5tetega nagu Helmes, Kalev ja P\u00f5ltsamaa, aga ka avalike teenuste pakkujad nagu Sotsiaalkindlustusamet, Sotsiaalministeerium, Tallinna Lennujaam, Elron, Tallinna Strateegiakeskus ja Haridus- ja Noorteamet. Varasem pikaajaline t\u00f6\u00f6kogemus Riigikantseleis ja jaekaubanduses\u2026"}