{"version":"1.0","provider_name":"Tallinna Ettev\u00f5tlusinkubaator","provider_url":"https:\/\/inkubaator.tallinn.ee\/en\/","title":"Kuidas luua head klienditeekonda oma ettev\u00f5ttele? - Tallinna Ettev\u00f5tlusinkubaator","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"cNkfpuoSOm\"><a href=\"https:\/\/inkubaator.tallinn.ee\/en\/events\/kuidas-luua-head-klienditeekonda-oma-ettevottele\/\">Kuidas luua head klienditeekonda oma ettev\u00f5ttele?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/inkubaator.tallinn.ee\/en\/events\/kuidas-luua-head-klienditeekonda-oma-ettevottele\/embed\/#?secret=cNkfpuoSOm\" width=\"600\" height=\"338\" title=\"&#8220;Kuidas luua head klienditeekonda oma ettev\u00f5ttele?&#8221; &#8212; Tallinna Ettev\u00f5tlusinkubaator\" data-secret=\"cNkfpuoSOm\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/inkubaator.tallinn.ee\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2023\/02\/Koolituste-kujundus-2022-su\u0308gis-37.png","thumbnail_width":1200,"thumbnail_height":628,"description":"Klienditeekonna kaardistamine v\u00f5imaldab ettev\u00f5tetel luua tervikliku \u00fclevaate kliendikogemusest oma tegevuse k\u00f5igis kontaktpunktides. &nbsp; Omades kliendi edusammudest ja probleemkohtadest selget \u00fclevaadet, saavad ettev\u00f5tjad avastada ja luua uusi v\u00f5imalusi, kuidas parandada oma ettev\u00f5tte k\u00e4ek\u00e4iku, kohandada teenuseid ja pakkumisi ning kasvatada kliendi lojaalsust ja m\u00fc\u00fcki.\u00a0 Klienditeekonda k\u00e4sitleme 2 osalise t\u00f6\u00f6toaga: 24.03 kell 10-12 toimub t\u00f6\u00f6toa 1. osa: T\u00f6\u00f6toa esimeses osas saame teada, mis on teenusedisain ja klienditeekond. Kuulame n\u00e4iteid ettev\u00f5tetest, kes on neid oma tegevuses rakendanud ning seel\u00e4bi suurema kliendirahulolu saavutanud. M\u00f5tleme l\u00e4bi oma ettev\u00f5tte klienditeekonna ja valmistume ette kasutajauuringuks!\u00a0 K\u00f5igile osalejatele on soovitatav enne t\u00f6\u00f6tuppa tulekut identifitseerida ka \u00fcks probleem, millele nad\u2026"}