{"version":"1.0","provider_name":"Tallinna Ettev\u00f5tlusinkubaator","provider_url":"https:\/\/inkubaator.tallinn.ee\/en\/","title":"Kliendikogemuse arendamine - Tallinna Ettev\u00f5tlusinkubaator","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"rTqDz05XMR\"><a href=\"https:\/\/inkubaator.tallinn.ee\/en\/events\/kliendikogemuse-arendamine\/\">Kliendikogemuse arendamine<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/inkubaator.tallinn.ee\/en\/events\/kliendikogemuse-arendamine\/embed\/#?secret=rTqDz05XMR\" width=\"600\" height=\"338\" title=\"&#8220;Kliendikogemuse arendamine&#8221; &#8212; Tallinna Ettev\u00f5tlusinkubaator\" data-secret=\"rTqDz05XMR\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/inkubaator.tallinn.ee\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/inkubaator.tallinn.ee\/wp-content\/uploads\/2024\/02\/Koolituste-kujundus-2024-kevad-13.png","thumbnail_width":2100,"thumbnail_height":1099,"description":"Kliendikogemuse ja-uuringu teemalise koolituse eesm\u00e4rk on anda osalisele teadmisi ja oskusi sellest, kuidas uurida klienti ja parandada kliendikogemust. &nbsp; Koolituse fookuses on, mida meie klient v\u00e4\u00e4rtustab ja kuidas ta meid tajub? Avame j\u00e4rgnevaid teemasid: Mis on kliendikogemus ja miks see on oluline? N\u00e4ited p\u00f5nevatest kliendikogemustest Kuidas panna ennast kliendi kingadesse ja millistel viisidel on m\u00f5istlik viia l\u00e4bi kliendiuuringut? Kuidas disainida kliendikogemust ja millele p\u00f6\u00f6rata t\u00e4helepanu? Klienditeekonna kaardistus (kliendi pool + ettev\u00f5tja pool) Koolituse tulemusena on osalejad v\u00f5imelised l\u00e4bi viiama kliendiuuringu, mis v\u00f5imaldaks neil leida pimekohti oma teenuses\/tootes ja avastada varjatud v\u00f5imalusi oma toote\/teenuse arendamiseks. Koolituse j\u00e4rgselt saavad k\u00f5ik osalejad kodut\u00f6\u00f6,\u2026"}